Privacy Policy

MIHS Exhibitions Last updated: 5 May 2026

MIHS Exhibitions (“MIHS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website mihs.co.in, register as a visitor or exhibitor at our trade shows, interact with our marketing communications, or otherwise engage with us.

By using our website or registering for any MIHS event, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of it, please do not use the site or share your information with us.

1. Who We Are

MIHS Exhibitions organises business-to-business trade shows across the houseware, kitchenware, home décor, home furniture, and gifting industries. Our events bring together manufacturers, brands, retailers, distributors, importers, and institutional buyers from India and overseas.

For the purposes of applicable data-protection law — including India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and, where relevant, the EU/UK General Data Protection Regulation (GDPR) — MIHS Exhibitions is the data fiduciary / controller of the personal information described below.

2. Information We Collect

a. Information you provide directly. When you register as a visitor, apply as an exhibitor, fill in a lead-generation form, subscribe to our newsletter, request an e-pass, contact us through the site, or RSVP to a partner programme, you may share:

  • name, designation, and company name
  • business email address and contact number
  • company address, country, and GST/Tax ID where applicable
  • product categories of interest, sourcing intent, and buyer segment
  • proof of business (visiting card, company website, GST certificate) for buyer verification
  • billing details for paid services (we do not store full card numbers; payments are processed by PCI-compliant gateways)

b. Information collected automatically. When you browse mihs.co.in, our servers and analytics partners may log:

  • IP address, approximate location, device type, browser, and operating system
  • pages viewed, referring URL, time on site, and click paths
  • campaign tracking parameters (UTM tags) when you arrive via an ad or partner link

c. Information from third parties. We may receive information from co-organisers, channel partners, industry associations, list-rental partners, lead-capture vendors at the show floor (badge scanners), and platforms such as LinkedIn when you engage with our advertising. We use this only for the purposes described in Section 3.

We do not knowingly collect sensitive personal data (such as financial account details, biometric data, health information, or government IDs other than business tax IDs) unless required for a specific contractual purpose and with your consent.

3. How We Use Your Information

We process your information for the following purposes:

  • to register you for our events and issue visitor or exhibitor passes
  • to verify that visitors are genuine trade buyers, since MIHS events are B2B-only
  • to provide event services — floor access, matchmaking meetings, catalogues, and on-site support
  • to send you transactional communications (registration confirmations, e-passes, schedule updates, venue logistics)
  • to send marketing communications about upcoming editions, exhibitor highlights, and industry updates, where you have opted in or where permitted by law
  • to share your business contact details with relevant exhibitors and sponsors when you scan or are scanned for a meeting, request a brand catalogue, or otherwise express interest
  • to operate, secure, and improve mihs.co.in, including analytics and fraud prevention
  • to comply with legal, tax, and regulatory obligations
  • to defend our legal rights and enforce our terms

Where the law requires a legal basis (such as under the GDPR), we rely on consent, contract performance, legal obligation, or legitimate business interest, as appropriate.

4. Sharing of Information

We do not sell personal information. We share it only in the situations described below.

Exhibitors and sponsors. When you visit a booth, agree to a meeting, scan a QR code, or submit interest through a lead-gen form, your business contact details are shared with the relevant exhibitor or sponsor so they can follow up. The exhibitor then becomes an independent controller of that information and is responsible for its use under their own privacy policy.

Service providers. We work with vetted third parties for registration platforms, badge printing, email and WhatsApp delivery, CRM (such as HubSpot, Zoho, or Salesforce), analytics, advertising platforms, payment gateways, and event production. These providers process information on our behalf under written agreements that require confidentiality and appropriate safeguards.

Co-organisers and venue partners. Where an event is co-hosted or held at a partner venue, we share registration data with the co-organiser or venue strictly for event delivery, security, and statutory requirements.

Legal and regulatory disclosures. We may disclose information if required by law, court order, or a competent authority, or to protect the rights, property, or safety of MIHS, our visitors, exhibitors, or the public.

Business transfers. If MIHS Exhibitions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

5. International Transfers

Some of our service providers operate outside India. Where we transfer personal data across borders, we take reasonable steps to ensure appropriate safeguards are in place, in line with the DPDP Act and, where relevant, standard contractual clauses or equivalent mechanisms under the GDPR.

6. Cookies and Similar Technologies

mihs.co.in uses cookies and similar technologies — including the LinkedIn Insight Tag, Meta Pixel, and Google Analytics — to remember your preferences, measure site performance, run remarketing, and attribute campaign conversions.

You can manage cookies through your browser settings. Disabling non-essential cookies will not stop you from registering for our events but may limit certain personalised features. Where required by law, we will request your consent before placing non-essential cookies through a banner on first visit.

7. Data Retention

We retain personal information only for as long as needed for the purposes described in this Policy, to provide ongoing services to you, or to meet legal, accounting, and reporting obligations. Visitor and exhibitor records from past editions are typically retained for up to seven years to support re-registration, audit, and statutory requirements, after which they are deleted or anonymised.

8. Your Rights

Subject to applicable law, you have the right to:

  • access the personal data we hold about you and ask for a copy
  • correct inaccurate or incomplete information
  • request deletion of your data, where there is no overriding legal or contractual reason to retain it
  • withdraw consent for marketing communications at any time, by clicking the unsubscribe link in any email or writing to us
  • nominate another individual to exercise your rights in the event of your death or incapacity, as provided under the DPDP Act
  • lodge a complaint with the Data Protection Board of India or the relevant supervisory authority in your jurisdiction

To exercise any of these rights, contact us using the details in Section 12. We will respond within the timelines required by law.

9. Data Security

We use reasonable technical and organisational safeguards — including encrypted transmission (HTTPS), access controls, vendor due diligence, and staff confidentiality obligations — to protect your information from unauthorised access, alteration, disclosure, or destruction. No system is perfectly secure, however, and you share information with us at your own risk. If we become aware of a personal-data breach affecting you, we will notify you and the relevant authority as required by applicable law.

10. Photography, Video, and On-Site Recording

MIHS events are professionally photographed and filmed for marketing, editorial, and post-event communication. By attending an event you acknowledge that your image, voice, or likeness may be captured in such content. If you do not wish to be featured, please notify the registration desk on arrival or email us, and we will use reasonable efforts to honour the request.

11. Third-Party Websites

Our site and event communications may contain links to exhibitor websites, partner platforms, and social-media pages. Those sites have their own privacy practices, which we do not control. We encourage you to review their policies before sharing personal information.

12. Children’s Privacy

MIHS events are restricted to trade professionals aged 18 and above. We do not knowingly collect personal information from children. If you believe a minor has provided us with information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The “Last updated” date at the top will indicate when the latest revision took effect. Material changes will be communicated through the website or by email where appropriate. Continued use of our website or services after an update means you accept the revised Policy.

14. Contact Us

For any questions about this Privacy Policy, to exercise your rights, or to raise a concern, please contact our Grievance Officer:

MIHS Exhibitions — Grievance / Data Protection Officer Email: info@mihs.co.in Website: https://mihs.co.in Address: [Insert registered office address]

We aim to acknowledge every request within 7 working days and resolve it within the timelines required by applicable law.